How hard has it been to cancel Amazon Prime? Extremely.

Signing up for Amazon Prime is as easy as 1-2-3. Canceling it, not so much.

For years, up until this past April, the online retail giant made customers trying to quit its signature service navigate an odyssey through a labyrinthine system called the “Iliad Flow” named after the epically long and complex masterwork by the Greek poet Homer. 

According…