{"id":60260,"date":"2023-09-13T01:40:38","date_gmt":"2023-09-13T05:40:38","guid":{"rendered":"https:\/\/ifintechworld.com\/investing\/openais-sam-altman-tells-salesforces-marc-benioff-that-ai-hallucinations-are-more-feature-than-bug\/"},"modified":"2023-09-13T01:40:42","modified_gmt":"2023-09-13T05:40:42","slug":"openais-sam-altman-tells-salesforces-marc-benioff-that-ai-hallucinations-are-more-feature-than-bug","status":"publish","type":"post","link":"https:\/\/ifintechworld.com\/?p=60260","title":{"rendered":"OpenAI\u2019s Sam Altman tells Salesforce\u2019s Marc Benioff that AI \u2018hallucinations\u2019 are more feature than bug"},"content":{"rendered":"<div id=\"js-article__body\" itemprop=\"articleBody\" data-sbid=\"WP-MKTW-0002496084\" role=\"document\">\n<div data-layout=\"inline\n                \" data-layout-mobile=\"\" class=\"\n          media-object\n          type-InsetPullQuote\n            inline\n    scope-web|mobileapps\n  article__inset\n          article__inset--type-InsetPullQuote\n            article__inset--inline\n  \"><\/p>\n<p>          <!-- eventually when we know what this card will be we can change it and leave this one --><\/p>\n<div class=\"wsj-article-pullquote article__inset__pullquote \">\n<p class=\"pullquote-content article__inset__pullquote__quote\">\n        <span class=\"l-qt article__inset__pullquote__mark--left\">\u201c<\/span> \u201cOne of the sort of non-obvious things is that a lot of value from these systems is heavily related to the fact that they do hallucinate. If you want to look something up in a database, we already have good stuff for that.\u201d  <span class=\"r-qt article__inset__pullquote__mark--right\">\u201d<\/span>\n      <\/p>\n<p>        <small><br \/>\n          <span class=\"inset-author article__inset__pullquote__author\">\u2014 OpenAI CEO Sam Altman<\/span><br \/>\n        <\/small><\/p><\/div>\n<\/p><\/div>\n<p>The public face of generative AI told the head of Salesforce Inc. on Tuesday that reported instances of artificial-intelligence models \u201challucinating\u201d was actually more a feature of the technology than a bug.<\/p>\n<p>Earlier in the day, Salesforce<br \/>\n        CRM,<br \/>\n        <bg-quote field=\"percentchange\" format=\"0,000.00%\" channel=\"\/zigman2\/quotes\/200515854\/composite\" class=\"negative\">-1.62%<\/bg-quote><br \/>\n       Chair and Chief Executive Marc Benioff kicked off the annual Dreamforce conference by rolling out new iterations of its Einstein AI products meant to integrate with platforms like Alphabet Inc.\u2019s<br \/>\n        GOOG,<br \/>\n        <bg-quote field=\"percentchange\" format=\"0,000.00%\" channel=\"\/zigman2\/quotes\/205453964\/composite\" class=\"negative\">-1.21%<\/bg-quote><\/p>\n<p>        GOOGL,<br \/>\n        <bg-quote field=\"percentchange\" format=\"0,000.00%\" channel=\"\/zigman2\/quotes\/202490156\/lastsale\" class=\"negative\">-1.15%<\/bg-quote><br \/>\n      Google Workspace. <\/p>\n<div class=\"paywall\">\n<p><strong>For more: <\/strong>Salesforce kicks off Dreamforce with products to leverage AI while protecting customer data<\/p>\n<p>Altman rose to mainstream fame over the past year after his company, OpenAI, which is backed by billions of dollars in investment by Microsoft Corp.<br \/>\n        MSFT,<br \/>\n        <bg-quote field=\"percentchange\" format=\"0,000.00%\" channel=\"\/zigman2\/quotes\/207732364\/composite\" class=\"negative\">-1.83%<\/bg-quote><span>,<\/span><br \/>\n       released its generative AI ChatGPT last November, and launched an AI frenzy upon the business community. Since then, OpenAI released an updated version, GPT4.<\/p>\n<p>Altman sat down with Benioff before he is scheduled to appear before the Senate on Wednesday, along with Tesla Inc.\u2019s<br \/>\n        TSLA,<br \/>\n        <bg-quote field=\"percentchange\" format=\"0,000.00%\" channel=\"\/zigman2\/quotes\/203558040\/lastsale\" class=\"negative\">-2.23%<\/bg-quote><br \/>\n       Elon Musk and Meta Platforms Inc.\u2019s<br \/>\n        META,<br \/>\n        <bg-quote field=\"percentchange\" format=\"0,000.00%\" channel=\"\/zigman2\/quotes\/205064656\/composite\" class=\"negative\">-1.92%<\/bg-quote><br \/>\n       Mark Zuckerberg,  <\/p>\n<p>The Salesforce CEO asked Altman for his opinion on AI\u2019s \u201challucination\u201d problem, or when a large language model confidently returns fictional answers to a user as \u201cfacts.\u201d Earlier in the day, when Benioff was delivering his keynote, he characterized the term \u201challucination\u201d as more of a euphemism for \u201clies.\u201d<\/p>\n<p>Since a large language model is only as good as the data it has to work with, the model will occasionally return an answer that is patently false as the truth, which many have regarded as many as a serious flaw in AI models, especially if they are relied upon to automate tasks. <\/p>\n<p>Altman countered that hallucinations are more like a feature than a bug when it comes to generative AI.<\/p>\n<p>\u201cOne of the sort of non-obvious things is that a lot of value from these systems is heavily related to the fact that they do hallucinate,\u201d Altman said. \u201cIf you want to look something up in a database, we already have good stuff for that.\u201d <\/p>\n<p>Altman noted that\u2019s likely why AI models have disrupted creative endeavors first, whereas the thought before was that physical and repetitive tasks would be transformed first before moving on to creative endeavors. In a way, that is the point, Altman said, as the model takes existing data and presents it in different, novel way based on the user\u2019s request, and creating a different perspective.<\/p>\n<p>Salesforce shares declined 1.6% to close at $221.56, compared with a less than 0.1% loss by the Dow Jones Industrial Average<br \/>\n        DJIA<span>,<\/span><br \/>\n       a 0.6% decline for the S&amp;P 500 index<br \/>\n        SPX<span>,<\/span><br \/>\n       and a 1% decline for the tech-heavy Nasdaq Composite<br \/>\n        COMP<span>.<\/span>\n       <\/p>\n<\/p><\/div>\n<\/div>\n<p>Read the full article <a href=\"https:\/\/www.marketwatch.com\/story\/openais-sam-altman-tells-salesforces-marc-benioff-that-ai-hallucinations-are-more-feature-than-bug-1c035c52?mod=investing\" target=\"_blank\" rel=\"noopener\">here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201c \u201cOne of the sort of non-obvious things is that a lot of value from these systems is heavily related to the fact that they do hallucinate. If you want to look something up in a database, we already have good stuff for that.\u201d \u201d \u2014 OpenAI CEO Sam Altman The public face of generative [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":60261,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"footnotes":""},"categories":[239],"tags":[83],"class_list":["post-60260","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-investing","tag-featured","post_format-post-format-video"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>OpenAI\u2019s Sam Altman tells Salesforce\u2019s Marc Benioff that AI \u2018hallucinations\u2019 are more feature than bug | iFintechWorld<\/title>\n<meta name=\"description\" content=\"\u201c \u201cOne of the sort of non-obvious things is that a lot of value from these systems is heavily related to the fact that they do hallucinate. If you want to\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ifintechworld.com\/?p=60260\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OpenAI\u2019s Sam Altman tells Salesforce\u2019s Marc Benioff that AI \u2018hallucinations\u2019 are more feature than bug | iFintechWorld\" \/>\n<meta property=\"og:description\" content=\"\u201c \u201cOne of the sort of non-obvious things is that a lot of value from these systems is heavily related to the fact that they do hallucinate. 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