Your flight was just canceled. Now what? Unexpected disruptions can send even the most seasoned travelers into a frenzy.<\/p>\n
Happily, flight cancellations are less common these days. For the first three months of 2023, the cancellation rate among U.S. airlines was 1.7%, down from 4.1% for the same period in 2022, according to the latest Air Travel Consumer Report from the U.S. Department of Transportation (DOT). But for the unlucky folks in that 1.7% bucket, a canceled flight often can be just as disruptive to your bank account as it is to your travel plans. That is, unless you make the right money moves.<\/p>\n
From understanding your right to a refund to securing alternative arrangements, take these steps to get your trip back on track for minimal cost, while also getting the flight cancellation compensation you deserve.<\/p>\n
Assuming you\u2019re already at the airport, make a beeline for the customer service desk. Time is money, and others on the canceled flight will be headed that way, too, competing for what might only be a couple of available seats on the next departing flight.<\/p>\n
Related:<\/strong> Air travel is a nightmare. Who\u2019s to blame?<\/p>\n The customer service desk is also the spot to request flight delay compensation. It\u2019s not legally required under U.S. law. Still, many airlines have made customer service pledges in the event of controllable cancellations and delays \u2014 promising relief like meals or travel vouchers for delays (usually of three hours or more). These are outlined in the DOT\u2019s Airline Customer Service Dashboard. Even if circumstances don\u2019t qualify under the airline\u2019s official pledge, the gate agent might still issue you bonus miles or meal vouchers for shorter delays \u2014 if you ask nicely.<\/p>\n Air travelers in Europe have even more rights. Under\u00a0EU flight delay compensation\u00a0rules, travelers are entitled to up to 600 euros for delays and cancellations, depending on the trip distance and length of the delay.<\/p>\n If you\u2019re not at the airport when you hear about your delay or cancellation, contact your airline\u2019s customer service via phone, mobile app or social media accounts.<\/p>\n Also see: <\/strong>Air travel may reach a breaking point this summer, with more storms, fewer staff and busier skies<\/p>\n Every major U.S. airline has promised to rebook passengers on the same airline at no additional cost, and many airlines rebook you automatically, which might eliminate the need to mob the customer service counter. If there\u2019s another flight you\u2019d rather take that\u2019s to the same or a nearby airport as your original destination, you can typically ask to be moved, again usually at no additional cost.<\/p>\n Some airlines also let you rebook on a partner airline (for example, Alaska Airlines If you want to fly with a different airline, you\u2019ll likely be on your own in terms of cost. And booking last-minute airfare is typically expensive.<\/p>\n While U.S. airlines are legally\u00a0required to refund you\u00a0for significant delays or cancellations, that might not be helpful if you snagged a $49 fare deal for a flight that has since been canceled, and you\u2019re now booking last-minute with a different airline for, say, $499. The $49 refund on a new $499 airfare might just feel like salt in the wound.<\/p>\n Plus<\/strong>: Delta is counting on this to keep demand for air travel sky high<\/p>\n The exact terms of\u00a0travel insurance\u00a0vary by policy, but if it includes trip interruption benefits, you may be refunded for additional costs incurred due to the cancellation. The best travel insurance policies will reimburse you for up to several thousand dollars in expenses.<\/p>\n Most major airlines will fund complimentary hotel accommodations for cancellations, but not all (such as Frontier Airlines Just ensure that the reason you\u2019re invoking your policy is truly a covered reason, as not every insurer will protect you from every scenario. For example, severe weather is typically covered, though not always. Meanwhile, a country closing its borders due to a pandemic generally is not covered by any policy except the most comprehensive\u00a0Cancel For Any Reason policies.<\/p>\n You might have bought travel insurance from a specific insurance company or added it to your airfare upon checkout. But you might also have travel insurance without even knowing it. Many travel credit cards offer trip insurance as a perk simply for paying for that trip on the card. Check out your credit card\u2019s guide to benefits (typically mailed to you upon approval or posted online) to see if yours offers this deal.<\/p>\n2. Rebook your flight<\/strong><\/h2>\n
\n ALK,
\n
\n and American Airlines
\n AAL,
\n
\n are partners) at no additional cost. Though, that also assumes the partner airline is flying the route you need to take.<\/p>\n3. Assess whether you have travel insurance<\/strong><\/h2>\n
\n ULCC,
\n
\n ), in which case travel insurance can help. Travel insurance can also get you compensation for alternate transportation arrangements, like a rental car or a flight on another airline.<\/p>\n