A Bed Bath & Beyond Inc. employee who plans to hang on and work until her store closes in Southern California says that while some customers are being nice, others are showing a lack of empathy. <\/p>\n
\u201cA lot of customers are really kind and say, \u2018I\u2019m so sorry you\u2019re losing your jobs,’\u201d said the 20-something store employee, who asked to remain anonymous out of fear for her job. But she has also answered the phone and talked to customers who have gotten upset about not being able to use their gift cards beyond the early-May deadline and said, \u201cI\u2019m glad you guys are closing,\u201d she said. <\/p>\n
\n
In response, she said she told those callers: \u201cThat\u2019s rude. All these people, we are losing our jobs.\u201d<\/p>\n
As Bed Bath & Beyond
\n BBBYQ,
\n +0.24%<\/bg-quote>
\n winds down operations and holds liquidation sales at its hundreds of remaining stores after filing for bankruptcy in April, current and former employees report chaos, confusion over exact store-closure dates and questions about severance packages \u2014 and, in some cases, insensitive customer behavior. <\/p>\n\u201cI\u2019m human. It\u2019s not fun when people get mad at me for things that are out of my control,\u201d the Southern California store employee said in an interview with MarketWatch, echoing the sentiments many other company employees are posting in online forums such as Reddit and Facebook
\n META,
\n -0.13%<\/bg-quote>.<\/span>\n <\/p>\nThe home-goods retailer stopped accepting its famous big, blue coupons in late April, and gift cards were only good through May 8.<\/p>\n
\u201cIt\u2019s all a mess,\u201d the employee added. She said her location, which typically has not been busy since she started working there a couple of years ago, is now seeing increased traffic and shipments that have been hard to handle. \u201cWe\u2019ve been getting trucks all the time. The [goods] are supposed to be on individual pallets, but they\u2019re not.\u201d<\/p>\n
But she plans to stay until the end \u2014 perhaps the end of June; she\u2019s not sure \u2014 because she expects to need the unemployment benefits as she figures out her next move.<\/p>\n
<\/p>\n
\n
\n \u201c<\/span>\u2018We would get shipments in that we would not need. Like Ugg comforters in the summer. Not one, but like 35 of them. We were expected to figure it out.\u2019\u201d<\/span>\n <\/p>\n
\n \u2014 a former Bed Bath & Beyond manager<\/span>
\n <\/small><\/p><\/div>\n<\/p><\/div>\nA former employee who worked at a Nashville store before it closed in April told MarketWatch he thought his managers had handled a bad situation as well as they could.<\/p>\n
\u201cThe managers and supervisors knew what they were doing,\u201d said Zachary Creson, who worked at the store for about a year and a half. But \u201ccorporate \u2026 was always tripping over themselves,\u201d he added. For example, Creson said, his location was given \u201ca whole bunch of product\u201d in January, then told a month later that the store was shutting down.<\/p>\n
From the archives (April 2023):<\/strong> Bed Bath & Beyond: from home-goods behemoth to bankruptcy <\/p>\nA former manager who worked at another California store for five years, and also asked not to be identified, had a similar experience before their store was shut down.<\/p>\n
\u201cThe last eight months, I would dread [coming] to work,\u201d they said. \u201cWe would get shipments in that we would not need. Like Ugg comforters in the summer. Not one, but like 35 of them. We were expected to figure it out.\u201d<\/p>\n
They said that was in line with their experience for the past year or so \u2014 that the company\u2019s standards had deteriorated, and that the stores were not fully staffed and managers were expected to make up for it. A couple of years ago, in contrast, they loved working at what was \u201clike a whole other company,\u201d they said.<\/p>\n
The retail chain had struggled for the past few years to compete with online home-goods retailers such as Wayfair
\n W,
\n +7.18%<\/bg-quote>,<\/span>
\n and one-stop retailers such as Amazon
\n AMZN,
\n +1.07%<\/bg-quote>
\n and Target
\n TGT,
\n +1.58%<\/bg-quote>.<\/span>
\n Its challenges were exacerbated by the coronavirus pandemic, which gave way to supply-chain issues and then inflation. Last year, the company became a meme stock after activist investor Ryan Cohen invested in it and demanded leadership changes. Cohen made a profit, then dumped his stake.<\/p>\nFrom the archives (April 2023):<\/strong> From meme stocks to empty shelves: The top 5 reasons Bed Bath & Beyond failed<\/p>\nThere appear to have been four waves of closures and job losses at Bed Bath & Beyond since late last year. During the first couple of waves, employees reportedly received severance packages, though there are reports to the contrary. The third wave of employees to lose their jobs reportedly got severance, though it was delayed. The current and fourth wave of employees are not receiving severance, according to media reports and remaining employees who have been told so. <\/p>\n
In New Jersey, where the company laid off 1,300 employees right before a deadline that would have required it to pay them severance, Bed Bath & Beyond has now reportedly said it will pay severance after all.<\/p>\n
Creson, the former Tennessee store employee, said he was working part time and would not have qualified for severance. The 19-year-old lives with his parents and now works for another retailer. But he said one of his store managers, who had worked for Bed Bath & Beyond for 11 years, left immediately when he found out he would not be receiving severance.<\/p>\n
\u201cHe\u2019s got people to take care of,\u201d Creson said. \u201cThey said a week after [announcing the closure] that we\u2019re not getting severance. \u2026 That\u2019s when he said, \u2018I have no loyalty to the company anymore, and I\u2019m done with this place.’\u201d<\/p>\n
Bed Bath & Beyond did not return a request for comment about its current and former employees\u2019 experiences, nor about a report by the Wall Street Journal Monday that said the company may sell its Buybuy Baby brand to Go Global Retail, the owner of children\u2019s clothing brand Janie and Jack.<\/p>\n<\/p><\/div>\n
Read the full article here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"A Bed Bath & Beyond Inc. employee who plans to hang on and work until her store closes in Southern California says that while some customers are being nice, others are showing a lack of empathy. \u201cA lot of customers are really kind and say, \u2018I\u2019m so sorry you\u2019re losing your jobs,’\u201d said the 20-something […]<\/p>\n","protected":false},"author":1,"featured_media":19019,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[236],"tags":[83],"class_list":["post-19018","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-news","tag-featured","post_format-post-format-gallery"],"yoast_head":"\n
Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019 | iFintechWorld<\/title>\n<meta name=\"description\" content=\"A Bed Bath & Beyond Inc. employee who plans to hang on and work until her store closes in Southern California says that while some customers are being\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ifintechworld.com\/?p=19018\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019 | iFintechWorld\" \/>\n<meta property=\"og:description\" content=\"A Bed Bath & Beyond Inc. employee who plans to hang on and work until her store closes in Southern California says that while some customers are being\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ifintechworld.com\/?p=19018\" \/>\n<meta property=\"og:site_name\" content=\"iFintechWorld\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-06T19:53:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-06T19:53:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/06\/1686081220_social.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"News Room\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"News Room\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ifintechworld.com\/?p=19018#article\",\"isPartOf\":{\"@id\":\"https:\/\/ifintechworld.com\/?p=19018\"},\"author\":{\"name\":\"News Room\",\"@id\":\"https:\/\/ifintechworld.com\/#\/schema\/person\/6224724fd4116361255b179dc5c70b61\"},\"headline\":\"Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019\",\"datePublished\":\"2023-06-06T19:53:40+00:00\",\"dateModified\":\"2023-06-06T19:53:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ifintechworld.com\/?p=19018\"},\"wordCount\":995,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/ifintechworld.com\/#organization\"},\"keywords\":[\"Featured\"],\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/ifintechworld.com\/?p=19018#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ifintechworld.com\/?p=19018\",\"url\":\"https:\/\/ifintechworld.com\/?p=19018\",\"name\":\"Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019 | iFintechWorld\",\"isPartOf\":{\"@id\":\"https:\/\/ifintechworld.com\/#website\"},\"datePublished\":\"2023-06-06T19:53:40+00:00\",\"dateModified\":\"2023-06-06T19:53:41+00:00\",\"description\":\"A Bed Bath & Beyond Inc. employee who plans to hang on and work until her store closes in Southern California says that while some customers are being\",\"breadcrumb\":{\"@id\":\"https:\/\/ifintechworld.com\/?p=19018#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ifintechworld.com\/?p=19018\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ifintechworld.com\/?p=19018#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ifintechworld.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ifintechworld.com\/#website\",\"url\":\"https:\/\/ifintechworld.com\/\",\"name\":\"Repay Down\",\"description\":\"Latest Personal Finance News, Tips and Updates\",\"publisher\":{\"@id\":\"https:\/\/ifintechworld.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ifintechworld.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ifintechworld.com\/#organization\",\"name\":\"Repay Down\",\"url\":\"https:\/\/ifintechworld.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ifintechworld.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/04\/rep-logo-dark.png\",\"contentUrl\":\"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/04\/rep-logo-dark.png\",\"width\":558,\"height\":90,\"caption\":\"Repay Down\"},\"image\":{\"@id\":\"https:\/\/ifintechworld.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/ifintechworld.com\/#\/schema\/person\/6224724fd4116361255b179dc5c70b61\",\"name\":\"News Room\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ifintechworld.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/04\/avatar_user_1_1682606986-96x96.png\",\"contentUrl\":\"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/04\/avatar_user_1_1682606986-96x96.png\",\"caption\":\"News Room\"},\"sameAs\":[\"https:\/\/ifintechworld.com\"],\"url\":\"https:\/\/ifintechworld.com\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019 | iFintechWorld","description":"A Bed Bath & Beyond Inc. employee who plans to hang on and work until her store closes in Southern California says that while some customers are being","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ifintechworld.com\/?p=19018","og_locale":"en_US","og_type":"article","og_title":"Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019 | iFintechWorld","og_description":"A Bed Bath & Beyond Inc. employee who plans to hang on and work until her store closes in Southern California says that while some customers are being","og_url":"https:\/\/ifintechworld.com\/?p=19018","og_site_name":"iFintechWorld","article_published_time":"2023-06-06T19:53:40+00:00","article_modified_time":"2023-06-06T19:53:41+00:00","og_image":[{"width":1280,"height":640,"url":"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/06\/1686081220_social.jpeg","type":"image\/jpeg"}],"author":"News Room","twitter_card":"summary_large_image","twitter_misc":{"Written by":"News Room","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ifintechworld.com\/?p=19018#article","isPartOf":{"@id":"https:\/\/ifintechworld.com\/?p=19018"},"author":{"name":"News Room","@id":"https:\/\/ifintechworld.com\/#\/schema\/person\/6224724fd4116361255b179dc5c70b61"},"headline":"Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019","datePublished":"2023-06-06T19:53:40+00:00","dateModified":"2023-06-06T19:53:41+00:00","mainEntityOfPage":{"@id":"https:\/\/ifintechworld.com\/?p=19018"},"wordCount":995,"commentCount":0,"publisher":{"@id":"https:\/\/ifintechworld.com\/#organization"},"keywords":["Featured"],"articleSection":["News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/ifintechworld.com\/?p=19018#respond"]}]},{"@type":"WebPage","@id":"https:\/\/ifintechworld.com\/?p=19018","url":"https:\/\/ifintechworld.com\/?p=19018","name":"Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019 | iFintechWorld","isPartOf":{"@id":"https:\/\/ifintechworld.com\/#website"},"datePublished":"2023-06-06T19:53:40+00:00","dateModified":"2023-06-06T19:53:41+00:00","description":"A Bed Bath & Beyond Inc. employee who plans to hang on and work until her store closes in Southern California says that while some customers are being","breadcrumb":{"@id":"https:\/\/ifintechworld.com\/?p=19018#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ifintechworld.com\/?p=19018"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ifintechworld.com\/?p=19018#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ifintechworld.com\/"},{"@type":"ListItem","position":2,"name":"Bed Bath & Beyond employees\u2019 final days bring chaos, confusion and rude customers: \u2018It\u2019s all a mess\u2019"}]},{"@type":"WebSite","@id":"https:\/\/ifintechworld.com\/#website","url":"https:\/\/ifintechworld.com\/","name":"Repay Down","description":"Latest Personal Finance News, Tips and Updates","publisher":{"@id":"https:\/\/ifintechworld.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ifintechworld.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/ifintechworld.com\/#organization","name":"Repay Down","url":"https:\/\/ifintechworld.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ifintechworld.com\/#\/schema\/logo\/image\/","url":"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/04\/rep-logo-dark.png","contentUrl":"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/04\/rep-logo-dark.png","width":558,"height":90,"caption":"Repay Down"},"image":{"@id":"https:\/\/ifintechworld.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/ifintechworld.com\/#\/schema\/person\/6224724fd4116361255b179dc5c70b61","name":"News Room","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ifintechworld.com\/#\/schema\/person\/image\/","url":"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/04\/avatar_user_1_1682606986-96x96.png","contentUrl":"https:\/\/ifintechworld.com\/wp-content\/uploads\/2023\/04\/avatar_user_1_1682606986-96x96.png","caption":"News Room"},"sameAs":["https:\/\/ifintechworld.com"],"url":"https:\/\/ifintechworld.com\/?author=1"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/ifintechworld.com\/index.php?rest_route=\/wp\/v2\/posts\/19018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ifintechworld.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ifintechworld.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ifintechworld.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ifintechworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19018"}],"version-history":[{"count":1,"href":"https:\/\/ifintechworld.com\/index.php?rest_route=\/wp\/v2\/posts\/19018\/revisions"}],"predecessor-version":[{"id":19020,"href":"https:\/\/ifintechworld.com\/index.php?rest_route=\/wp\/v2\/posts\/19018\/revisions\/19020"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ifintechworld.com\/index.php?rest_route=\/wp\/v2\/media\/19019"}],"wp:attachment":[{"href":"https:\/\/ifintechworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19018"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ifintechworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19018"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ifintechworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}